Customer Service
Our Quality Guarantee
We stand behind the quality of every bowl we make. Each one is packed for shipping with the same care and attention that goes into its creation, ensuring it arrives ready to be proudly displayed. If any issues arise once your order is received, please contact us—we’ll work with you to make it right. Every bowl also includes a Care Card, so your customers will know exactly how to keep their bowl looking its best for years to come.
How to Care for your Seventh String Bowl
When it comes to natural wood products, the marks of time are inevitable, and we think, add character and depth. The marks of neglect, however, are not desirable. Here are a few simple tips to help you keep your Seventh String Bowl looking its best:
- Immediately after use, wipe your bowl with a soft damp cloth and dry with a soft cloth.
- If needed, clean with a drop or two of mild dish detergent applied to a soft damp cloth, wipe with clean water, then dry.
- Do not scrub or use harsh chemicals.
- Store on a dry surface, away from water.
- Do not let fruit decay in your bowl as it will leave irreparable marks.
- Do not place in the dishwasher or microwave.
To keep the natural wood beauty of your Seventh String Bowl in its best condition, occasionally wipe with our beeswax polish, included in your purchase.