Terms of service

Last updated: October 12, 2026

Overview

This website, seventhstringbowls.com, is operated by Pacific Rim Tonewoods under the brand name Seventh String Bowls (“Seventh String Bowls,” “we,” “us,” “our”), based in Concrete, Washington. We offer this website, including all information, tools and services available from it, to you, the user, on the condition that you accept all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these terms and conditions (“Terms of Service” or “Terms”), including the additional terms, conditions and policies referenced here or available by hyperlink. These Terms apply to all users of the site, including browsers, customers and contributors of content.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree to all of them, please do not use the website or any of our services.

Any new features or tools added to the store are also subject to these Terms. You can review the current version at any time on this page. We may update, change or replace any part of these Terms by posting changes to our website. Your continued use of the website after changes are posted means you accept them.

Our store is hosted by Shopify Inc., which provides the e-commerce platform we use to sell our products to you.

Section 1 – Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. If you allow a minor in your care to use this site, you are responsible for that use.

You may not use our products for any illegal or unauthorized purpose, nor may you, in using the Service, violate any laws in your jurisdiction (including copyright laws).

You must not transmit any worms, viruses or code of a destructive nature.

A breach of any of these Terms will result in immediate termination of your use of the Service.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks and (b) changes to conform to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service, or any content on the website, without our express written permission.

The headings in these Terms are for convenience only and do not limit or affect them.

Section 3 – Accuracy, Completeness and Timeliness of Information

We are not responsible if information on this site is not accurate, complete or current. Material on this site is provided for general information only and should not be relied on as the sole basis for decisions without consulting more complete or more current sources. Any reliance on material on this site is at your own risk.

This site may contain historical information, which is not current and is provided for reference only. We may modify the contents of this site at any time but have no obligation to update it. It is your responsibility to monitor changes to our site.

Section 4 – Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We may modify or discontinue the Service (or any part or content of it) at any time without notice.

We are not liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

Section 5 – Our Bowls

Each bowl is turned from natural wood. Grain, color, figure and small natural marks vary from piece to piece. Unless a product page says otherwise, photos show a representative bowl of that grade and species, so the bowl you receive will differ from the one pictured.

Our bowls ship fully cured with a plant based hardwax finish and are food safe for everyday serving. They are not intended for hot foods or liquids. Do not put them in the dishwasher or microwave, or leave them soaking. Please follow the care instructions included with your bowl and on our Care & Cleaning page.

We have made every effort to show the colors and images of our products as accurately as possible. We cannot guarantee that your screen displays any color accurately.

Section 6 – Products, Shipping and Currency

Certain products may be available only online through this website. Products may be available in limited quantities and are subject to our Refund Policy.

All prices are in US dollars. See our Shipping Policy for where we ship, costs and delivery times.

We reserve the right, but are not obligated, to limit sales of our products to any person, geographic region or jurisdiction, on a case-by-case basis. We may limit the quantities of any products we offer. Product descriptions and pricing may change at any time without notice, at our sole discretion. We may discontinue any product at any time. Any offer for any product made on this site is void where prohibited.

Section 7 – Orders, Billing and Account Information

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same payment card, and/or orders that use the same billing and/or shipping address. If we change or cancel an order, we will try to notify you using the email, billing address or phone number provided with the order.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. Wholesale buyers: please fill out the form on our Wholesale page.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, and to promptly update your account and other information, including your email address and payment details, so we can complete your transactions and contact you as needed.

For returns and refunds, please see our Refund Policy.

Section 8 – Promotional Codes

Promotional codes are limited to one use per customer, can’t be combined with other offers, have no cash value, and can’t be applied to past orders. We may end a promotion at any time.

Section 9 – Optional Tools

We may give you access to third-party tools that we do not monitor or control.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, conditions or endorsement of any kind. We have no liability arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the site is entirely at your own risk and discretion. You should make sure you are familiar with and approve of the terms on which the relevant third-party provider(s) offer them.

We may also offer new services and/or features through the website in the future. These are also subject to these Terms.

Section 10 – Third-Party Links

Certain content, products and services available through our Service may include materials from third parties.

Third-party links on this site may take you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant and are not liable for any third-party materials, websites, products or services.

We are not liable for any harm or damages related to purchases or other transactions made in connection with third-party websites. Please review the third party’s policies and practices carefully before engaging in any transaction. Complaints, claims or questions about third-party products should be directed to the third party.

Section 11 – Reviews, Feedback and Other Submissions

If you send us reviews, photos, creative ideas, suggestions, proposals or other materials, whether at our request or not, and whether online, by email, by mail or otherwise (collectively, “comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use those comments in any medium. We are under no obligation (1) to keep any comments confidential; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine, in our sole discretion, is unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable, or that violates any party’s intellectual property or these Terms.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights, and will not contain unlawful, abusive or obscene material or any computer virus or other malware. You may not use a false email address, pretend to be someone else, or otherwise mislead us or third parties about the origin of any comments. You are solely responsible for your comments and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

Section 12 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 13 – Errors, Inaccuracies and Omissions

Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice (including after you have submitted your order). If we cancel an order you have already paid for, we will refund you in full.

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including pricing information, except as required by law.

Section 14 – Prohibited Uses

In addition to the other prohibitions in these Terms, you may not use the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws or local ordinances; (d) to infringe on or violate our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other malicious code that will or may affect the functionality or operation of the Service, any related website, other websites or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service, any related website, other websites or the Internet. We may terminate your use of the Service or any related website for violating any of these prohibited uses.

Section 15 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our website will be uninterrupted, timely, secure or error-free, or that results obtained from using it will be accurate or reliable. We may take the website down for periods of time or discontinue it at any time without notice.

Except as expressly stated in these Terms, on our product pages, in our Refund Policy or on our Guarantee page, the website and the products sold through it are provided “as is” and “as available,” without other warranties or conditions of any kind, to the fullest extent permitted by law.

To the fullest extent permitted by law, Pacific Rim Tonewoods and our directors, officers, employees, affiliates, agents, contractors, suppliers and service providers will not be liable for any indirect, incidental, special, punitive or consequential damages, including lost profits, lost revenue, lost savings or loss of data, arising from your use of the website or any product purchased through it. Our total liability for any claim related to a product will not exceed the amount you paid for that product.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law. Because some states and provinces do not allow the exclusion or limitation of certain damages, some of the above may not apply to you.

Section 16 – Indemnification

You agree to indemnify, defend and hold harmless Pacific Rim Tonewoods and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Section 17 – Severability

If any provision of these Terms is found to be unlawful, void or unenforceable, that provision will still be enforced to the fullest extent permitted by law, and the unenforceable portion will be severed from these Terms. This will not affect the validity and enforceability of the remaining provisions.

Section 18 – Termination

The obligations and liabilities of the parties incurred before the termination date survive termination of this agreement for all purposes.

These Terms are effective unless and until terminated by you or us. You may terminate them at any time by notifying us that you no longer wish to use our Service, or by ceasing to use our site.

If, in our sole judgment, you fail, or we suspect you have failed, to comply with any provision of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Service (or any part of it).

Section 19 – Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms does not waive that right or provision.

These Terms and any policies or operating rules we post on this site or in respect of the Service are the entire agreement between you and us and govern your use of the Service. They supersede any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including prior versions of these Terms).

Any ambiguities in the interpretation of these Terms will not be construed against the drafting party.

Section 20 – Governing Law

These Terms, and any separate agreements under which we provide you the Service, are governed by the laws of the State of Washington, USA. Nothing in these Terms limits rights you have under the consumer protection laws where you live.

Section 21 – Changes to These Terms

You can review the most current version of these Terms at any time on this page.

We may, at our sole discretion, update, change or replace any part of these Terms by posting changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of the website or the Service after changes are posted means you accept them.

Section 22 – Contact Information

Questions about these Terms of Service? See our Contact Information page.